Predictive Kiosks: Leveraging AI for Proactive Service & Data-Driven Decisions


Anticipate customer needs and make informed business decisions. This session explores how AI can enable predictive analytics, allowing your kiosks to provide proactive service and personalized recommendations. Learn how to use AI to gain valuable insights into customer behavior and optimize your offerings.

Panelists
Steven King
CEO
Blue Sky Robotics
Steven King is the CEO of Blue Sky Robotics, which uses computer vision and robotics to solve difficult problems in the supply chain, manufacturing, retail, and hospitality industries. He is also the Distinguished Professor of Innovation and Emerging Technologies at the University of North Carolina at Chapel Hill. His lab, Blue Sky Innovations, develops groundbreaking research in applied technologies to solve complex problems for corporations such as Marriott and the Atlanta Falcons, while his company provides smart robotic solutions for companies like Eli Lilly and Mayo Clinic.
Eric Knott
CEO
Tiki Taco
Eric Knott is a restaurant executive with a proven track record built upon operational excellence, driving revenues with favorable returns, and a passion for developing best in class teams. Currently leading the fast casual brand People Dedicated to Quality (PDQ) as the Chief Operating Office, Eric has committed over a decade to driving strategic growth across the business. Understanding the importance of a holistic vision, Eric is directly responsible for producing results through a vast array of incentives. Innovation across Operations, Technology, Real-Estate, and Marketing campaigns are a few examples of how Eric has created superior value to the organization.
Moderator
Ben Wheeler
Director of Sales
Incredivend Skittles Remix Kiosk
Ben Wheeler “The Kiosk Guy” the Founder of The Kiosk Guy is a Senior Executive with proven ability to lead companies in the process of new product development. He thrives on the challenges of new making ideas come to life! Since his involvement in some of the most groundbreaking self-service products in the past twenty-five years – Skittles Remix (Incredivend), CraveBot (Crave Robotics), Just Baked, PyePOS, Redbox (Flextronics), Kodak Picture Maker (Flextronics), NCR Fastlane (Flextronics), Wendy’s QSR (RedyRef), and MinuteKey (Flextronics) among many others – finds himself hunting for new challenges and meeting their demands. He has dedicated his life to mastering any role necessary at every company he has worked for, gaining vast experience in New Product Development, Lean Six Sigma Manufacturing, Consumer Electronics, Self-Service devices, and supporting engineering/manufacturing teams and goals. In 2017 he was inducted into the Kiosk Industry Hall of Fame with the Lifetime Achievement Award.
Presented by
View Full Agenda