Frictionless by Design: Building Seamless Payment Experiences in Unattended Retail

As kiosks, micro markets, and automated retail continue to reshape the customer experience, payment technology is evolving just as rapidly. This session explores the full spectrum of unattended payment options—from traditional cash and card swipes to contactless tap, mobile wallets, and fully cardless ecosystems.

Learn how operators and technology providers are balancing convenience, security, and speed while meeting rising consumer expectations for frictionless transactions. We’ll dive into real-world deployment insights, emerging trends like biometric authentication and app-based payments, and the infrastructure required to support seamless, always-on commerce.

Whether you're upgrading existing machines or planning new deployments, this session will equip you with the knowledge to choose the right payment mix, reduce friction at the point of sale, and future-proof your unattended retail strategy.