Seamless Self-Service: Crafting Kiosk Experiences That Build Brand Loyalty


In today's fast-paced world, customer experience is paramount. Discover how effective kiosk UX can transform self-service into a positive brand interaction. We'll explore the key principles of touch interface design, ensuring your customers leave satisfied and more likely to return.

Panelist
Filippo Fiori
Co-Founder, CEO, and Head Chef
Due'​ Cucina Italiana
Filippo Fiori, PhD is the Co-founder, Head Chef of Due Cucina Italiana, a fast-casual restaurant concept dedicated to bringing authentic Italian cuisine to the U.S, which currently has 6 locations. A trained engineer with a PhD in Nuclear Science and Technology, Filippo applies his scientific expertise to perfecting pasta and baked goods, combining tradition with innovation. His journey spans from nuclear safety analysis to culinary consulting on a Chinese cooking TV show with over 400 million viewers. Passionate about making high-quality Italian food accessible, Filippo is a firm believer that cooking is an art refined by science and technology.
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